Frequently asked questions
Clear answers.
To choose with peace of mind.
Useful information before having your air conditioning installed or maintained.
Which air conditioning should I choose for my home?
The choice depends on the volume, insulation, exposure and number of rooms. A split equips a room; a multi-split serves several spaces; a ducted one diffuses air from grilles. An on-site study allows the installation to be dimensioned.
Do you operate in Nice, Cannes and Antibes?
Yes. Clima Protech is based in Nice and operates in the Alpes-Maritimes, notably in Cannes, Antibes, Cagnes-sur-Mer, Villeneuve-Loubet and Menton, as well as in Fréjus and Saint-Raphaël. Access and any travel costs are specified in the quote.
Is the quote request binding on me?
No. The form is used to describe your need. The price, services and schedule are specified in a written proposal before your acceptance.
How often should I service my air conditioning?
The frequency depends on the equipment, its use and the manufacturer's recommendations. Our contracts provide for annual steam maintenance with a five-year commitment and monthly or annual payment; any applicable regulatory controls must be checked depending on your installation.
What does your air conditioning maintenance include?
We combine suitable products and high pressure steam to clean compatible accessible elements. The visit also includes checking the condensate drain, an operational check and a report. The exact perimeter is specified in the quote depending on your equipment and its accessibility.
Why maintain air conditioning that still works?
Clogging can develop before a breakdown occurs. Monitoring makes it possible to clean the installation, preserve its performance and identify certain anomalies. It does not guarantee the absence of breakdowns.
Does maintenance save energy?
Cleaning can limit overconsumption linked to clogged filters or exchangers. Potential savings vary depending on initial condition, settings and usage: we do not promise a fixed percentage reduction on your bill.
What signs indicate that a check is necessary?
Reduced air flow, an unusual odor, water leaking, new noise or reduced comfort deserves attention. These signs can come from dirt or a breakdown; we guide you according to the diagnosis.
Can I clean the filters myself?
Yes, if the instructions provide for this operation and the filters are easily accessible. Turn off the device and follow the manufacturer’s instructions. Routine filter maintenance does not replace thorough cleaning and professional checks.
How much time should you allow for a visit?
The duration depends on the number of units, their type, access and the level of contamination. We specify the time to expect when preparing the appointment, rather than announcing the same duration for all installations.
When should I book maintenance?
Anticipating a period of high use makes it easier to prepare your installation. The frequency depends on the instructions, use and environment. Our contracts provide for an annual visit; Any regulatory obligations must be checked depending on the equipment.
Does maintenance extend the manufacturer's warranty?
It does not automatically create or extend a warranty. The conditions of the commercial guarantee depend on the manufacturer and the material. Keep your records and consult your equipment documents.
Can I request an intervention without a contract?
Yes. Unit maintenance is a one-off service, without subscription. The contract is another formula: five-year commitment, one visit per year and monthly or annual payment. The quote is submitted before any acceptance.
What equipment and cities do you support?
We offer maintenance for single-split, multi-split and ducted air conditioning, depending on their configuration and accessibility. Based in Nice, we operate in particular in Cannes, Antibes, Grasse, Monaco, Fréjus and Saint-Raphaël. The sector and any costs are confirmed in the quote.
Does maintenance include repairs?
No. Parts, leak detection, fluid refilling and repairs are subject to a specific quote. The operations included are detailed before intervention.
Can I cancel a contract from the site?
The “Manage a contract” page allows you to submit a termination request. The effective date depends on the conditions of your contract and your situation. A confirmation will be sent to you after examination.
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